Owners Area
Warranty
At SOUEAST Jazan, we are committed to delivering excellence and ensuring your peace of mind through the authorized dealers Promise, an offering crafted to provide unmatched care, convenience, and reliability. It includes:
- Standard Manufacturer's Warranty (private registered vehicle): 6 years (72 months) or 200,000 km, whichever comes first
- Extended Warranty – Engine (private registered vehicle): 10 years / 1,000,000 km, whichever comes first; first owner only, for the key engine parts listed in the warranty booklet
- Commercial registered vehicle: 12 months / 100,000 km, whichever comes first
The warranty period begins on the date the vehicle is delivered to the first owner. Coverage is subject to the terms, conditions and exclusions in the warranty booklet.
With SOUEAST Jazan and The dealers Promise, you're not just purchasing a vehicle; you're gaining a partner dedicated to delivering an unparalleled ownership experience.
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Spare Parts
Our spare parts are designed with precision and crafted to meet the highest quality standards, ensuring your vehicle maintains its optimal performance and reliability. We pride ourselves on offering genuine parts that perfectly fit your car, preserving its safety and efficiency. Trust in the durability and dependability of our spare parts—because your car deserves nothing less than the best.
Services
Suitable service and maintenance packages for your vehicle, reliable and quality assured to ensure the longevity of your vehicle.
SERVICE APPOINTMENTS
Schedule your service quickly and effortlessly. Expert care awaits.
Roadside Assistance
- Battery boost in the event of battery failure
- Replacement of flat tire with spare tire, in the event of puncture or towing the car to nearest tire station.
- Fuel backup to enable the car to reach the nearest fuel station or towing the car to nearest fuel station.
- Towing to one destination in the event of a disabling mechanical/electrical failure: to the nearest dealer or authorised dealer service center up to 300 KM from breakdown spot.
- Free chauffeur service to the destination where the car will be towed to
Important
This membership and its services are valid for SIX years from the date of registration of new vehicles as per the information supplied by RUIQING GULF LIMITED COMPANY.
Contact numbers, 24 hours a day
- Inside Saudi Arabia 800 11 666 11 800 30 44 111
- Outside Saudi Arabia +966 9200 17517
Download the MIDEAST AUTO SERVICE app on your mobile now.
MID Emergency Road Services - Terms & Exclusions
- Members shall benefit from the services in KSA and throughout the GCC, Jordan, Lebanon, Egypt and Turkey.
- MID services are available 24 hours a day, 7 days a week, for 6 years.
- The estimated time for executing a service is approximately 30 minutes inside the city and 1 hour per 100 km outside the city (during off-peak hours).
- The services are not applicable in case of force majeure, i.e., thunderstorm, fire, earthquake, hail, flood, and war. The towing services are excluded in case of car accident.
- The services will not be provided twice for the same breakdown within 72 hours from the first service if the breakdown is not repaired.
- Towing services are excluded between service centers.
- No services can be carried out without the physical presence of the member or one of the registered co-drivers. Members must advise MID in case of transfer of car ownership.
- Members are bound by the laws, ethics, and inherent customs of the countries covered by MID Services.